Tweed Heads OOSH

Tabatinga – Tweed Heads offers centre based child care in the Tweed Heads community for children attending primary school, enabling parents/carers to pursue work, study/training or other activities.

Our service offers Before School and After School Care during term time, and Vacation Care during school holidays and pupil free days.

We comply with State Regulations and licensing requirements and abide by the National Quality Standard, National Regulations, National Law, National Quality Framework and follow the My Time Our Place philosophy.

As a fully approved service, eligible families can take advantage of the governments Child Care Subsidy (CCS) scheme.

Our exciting program utilises all the facilities and services at our disposal, ensuring the children are developing their life skills in a safe, healthy, fun and educational way.

Hours of Operation

Before School Care: 6:30am to 9:00am
After School Care: 2.30pm to 6.30pm
Vacation Care / Pupil Free Days: 7:30am to 6:30pm

Our Team

Tabatinga – Tweed Heads OOSH employs a professional team of appropriately qualified, trained, experienced and caring employees who are highly motivated and supported.

Our promise to you is to build and improve our OOSH Programs to enrich the lives of your children. We will continue to provide our staff with ongoing professional training and studies.

Your Child’s Health & Safety

Our team are there to provide your children with a safe, happy and caring place to be. To ensure children’s safety, Tabatinga Tweed Heads OOSH is run at times when the Play Centre is closed to the general public.

Our team members have Current Working With Children Check (WWCC), Child Protection Awareness Training, First Aid Officer Training and Anaphylaxis & Asthma Awareness Training.

Tabatinga OOSH provide a healthy breakfast and afternoon tea every day at most programs. Healthy, fresh and nutritious. We are a nut free environment.

BOOKINGS – Before School Care / After School Care / Vacation Care

PH: 0490 781 398

Frequently Asked Questions

Please read through our FAQ below by clicking on the question of interest.

What activities will be offered to the children at After School Care?

We aim to deliver a wide range of activities that will not only be educational but lots of fun. Programs will be based around the interest and suggestions of the children enrolled in our service. Example of activities: Martial Arts, Parkour, Dance, Learn To Skate, Surf Lessons, Tutoring, Cooking Classes & Swim Lessons.

Is there food/drink provided at Before School Care and After School Care?

Before School Care: Breakfast is supplied to children arriving before 7.30am. After School Care: Afternoon tea/light snack is supplied to all children at the service.

I’m not sure what my rebate is, and/or what it is going to cost me. What should I do?

Tabatinga OOSH is eligible to provide Child Care Subsidy (CCS).

To get an accurate figure on your out-of-pocket expense, please contact Family Assistance Office (PH:136150) to ensure you are registered for CCS.

How do I enrol my child/ren?

Every family must complete an Enrolment Form containing details of each child seeking inclusion into our service. Paper Enrolment Forms are available from the Tabatinga Tweed Heads reception counter.

Once an Enrolment Form has been submitted, all new families will be contacted and asked to attend an orientation meeting prior to acceptance. At this meeting, we will discuss any special requirements that may be necessary to ensure your child/ren can be fully included in our program. A ‘Notification Of Change Of Detail’ is required to be filled out yearly.

What’s the difference between a permanent booking and a casual booking?

A permanent booking is where a child is booked in on regular days for a 10 week school term and has completed the enrolment process.

A casual booking is where a child attends on an occasional or irregular basis and has completed the enrolment process.

What are the Service Fees? *

Permanent

Before School Care $25 – ($3.75 per day with 85% CCS Rebate Applied)
After School Care $25 – ($3.75 per day with 85% CCS Rebate Applied)

Casual

Before School Care $29 – ($4.35 per day with 85% CCS Rebate Applied)
After School Care $29 – ($4.35 per day with 85% CCS Rebate Applied)

Extra Activities

After School Care – term booking $40 – $50 (Average $6.75 per day with 85% CCS Rebate Applied). Activities may include Martial Arts, Surfing, Dance, Tutoring, Cooking Classes, Swim Lessons, Parkour etc.

Vacation Care / Pupil Free Day

$58 plus excursion cost – (from $8.70 per day with 85% CCS Rebate Applied)

* Per child per session

I am separated from my partner, can we have separate accounts for my child?

Tabatinga management will work with you to find a solution to meet your needs. Each partner who has a separate financial responsibility for your child/ren will require their own account/enrolment.

It is also important to note that Tabatinga OOSH has strict requirements around signing children in and out of our service. Specifically, authorised adults are only permitted to leave with their child if safety, parental wishes, and custody requirements are adhered to.

What if my child has special requirements and/or requires medication?

If your child has a medical condition such as asthma or anaphylaxis you need to discuss this with the Nominated Supervisor/Responsible Person during your orientation meeting. We will work with you to complete a Medical Management Plan which will need to be signed off by your child’s doctor.

Our team will then create a Risk Minimisation Plan with you based on your child’s medical/special requirements that identifies and reduces risks to your child’s health when attending our service and allows maximum possible inclusion in our program.

Custody arrangements are in place, how can I ensure these are adhered to?

To ensure your child’s care is appropriately managed, we will require a copy of any applicable court orders, parenting orders or parenting plans. We will review the information and the documents will be attached to the child’s records.

All information is treated confidentially and with sensitivity. If there are any changes, we ask that you notify us promptly. Where a court order, parenting order or parenting plan has been provided, we will ensure all necessary Educators are aware the orders are in place.

If an attempt is made to breach orders, the parent/guardian with custody entitlements will be contacted immediately. The police may also be called.

How can I find out more information?

There are a number of downloadable information sheets available below.

Alternatively you can contact Tabatinga – Tweed Heads by phoning 0490 781 398, or email your questions to tweedoosh@tabatinga.com.au

What are the hours of operation?

Before School Care:
6.30am to 9.00am

After School Care:
2.30pm to 6.30pm

Vacation Care / Pupil Free Day: 7.30am to 6.30pm (Daylight Savings)