Tabatinga – Tweed Heads offers centre based child care in the Tweed Heads community for children aged 5-12 years, enabling parents/carers to pursue work, study/training or other activities.
Our service offers Before School and After School care during term time, and Vacation Care during school holidays and pupil free days.
We comply with State Regulations and licensing requirements and abide by the National Quality Standard, National Regulations, National Law, National Quality Framework and follow the My Time Our Place philosophy.
As a fully approved service, eligible families can take advantage of the governments Child Care Benefits (CCB) and Child Care Rebates (CCTR) schemes.
Our exciting program utilises all the facilities and services at our disposal, ensuring the children are developing their life skills in a safe, healthy, fun and educational way.
Hours of Operation
Before School Care 6:30am to 9:00am
After School Care 3:00pm to 6:30pm
Vacation Care 7:30am to 6:30pm
Pupil Free Days 7:30am to 6:30pm
Our Team
Tabatinga – Tweed Heads OOSH employs a professional team of appropriately qualified, trained, experienced and caring employees who are highly motivated and supported.
Our promise to you is to build and improve our OOSH Programs to enrich the lives of your children. We will continue to provide our staff with ongoing professional training and studies.
Your Child’s Health & Safety
Our team are there to provide your children with a safe, happy and caring place to be. To ensure children’s safety, Tabatinga Tweed Heads OOSH is run at times when the Play Centre is closed to the general public.
Our team members have Current Working With Children Check (WWCC), Child Protection Awareness Training, First Aid Officer Training and Anaphylaxis & Asthma Awareness Training.
Tabatinga OOSH provide a healthy breakfast and afternoon tea every day at most programs. Healthy, fresh and nutritious. We are a nut free environment.
Vacation Care
New Families
Step 1
For new families looking to attend Vacation care, your first step will be the enrolment of your family.
Existing Families
Frequently Asked Questions
I’m not sure what my rebate is, and/or what it is going to cost me. What should I do?
Tabatinga OOSH is eligible to provide child care benefits (CCB) and Child Care Rebate (CCTR). To get an accurate figure on your out-of-pocket expense, please contact the Family Assistance Office (13 6150) to ensure you are registered for the childcare benefit and childcare rebate.
Is there food/drink provided at Before School Care and After School Care?
Before School Care: Breakfast is supplied to children arriving before 7.30am. After School Care: Afternoon tea/light snack is supplied to all children at the service.
What activities will be offered to the children at After School Care?
We aim to deliver a wide range of activities that will not only be educational but lots of fun. Programs will be based around the interest and suggestions of the children enrolled in our service. Example of activities: Kids Fit Classes, Cooking Classes, Art & Craft & Horticulture Classes.
How do I enrol my child/ren?
Every family must complete an Enrolment Form containing details of each child seeking inclusion into our service. Paper Enrolment Forms are available from the Tabatinga Tweed Heads reception counter.
Once an Enrolment Form has been submitted, all new families will be contacted and asked to attend an orientation meeting prior to acceptance. At this meeting we will discuss any special requirements that may be necessary to ensure your child/ren can be fully included in our program. A new Enrolment Form must be completed for each child at the start of every new year of attendance.
What’s the difference between a permanent booking and a casual booking?
A permanent booking is where a child attends regular booked days in Before School Care, After School Care, or both, and has completed the enrolment process.
It is considered a permanent booking when the child is booked in on regular days for a minimum of 8 weeks per school term. A casual booking is where a child attends on an occasional or irregular basis, and has completed the enrolment process.
What are the Service Fees? *
Permanent
- Before School Care $13
- After School Care $23
Casual
- Before School Care $15
- After School Care $25
* Per child per session
I am separated from my partner, can we have separate accounts for my child?
Tabatinga management will work with you to find a solution to meet your needs. Each partner who has a separate financial responsibility for your child/ren will require their own account/enrolment.
It is also important to note that Tabatinga OOSH has strict requirements around signing children in and out of our service. Specifically, authorised adults are only permitted to leave with their child if safety, parental wishes, and custody requirements are adhered to.
What if my child has special requirements and/or requires medication?
If your child has a medical condition such as asthma or anaphylaxis you need to discuss this with the Nominated Supervisor/Responsible Person during your orientation meeting. We will work with you to complete a Medical Management Plan which will need to be signed off by your child’s doctor.
Our team will then create a Risk Minimisation Plan with you based on your child’s medical/special requirements that identifies and reduces risks to your child’s health when attending our service and allows maximum possible inclusion in our program.
Custody arrangements are in place, how can I ensure these are adhered to?
To ensure your child’s care is appropriately managed, we will require a copy of any applicable court orders, parenting orders or parenting plans. We will review the information and the documents will be attached to the child’s records.
All information is treated confidentially and with sensitivity. If there are any changes, we ask that you notify us promptly. Where a court order, parenting order or parenting plan has been provided, we will ensure all necessary Educators are aware the orders are in place.
If an attempt is made to breach orders, the parent/guardian with custody entitlements will be contacted immediately. The police may also be called.
How can I find out more information?
There are a number of downloadable information sheets available below.
Alternatively you can contact Tabatinga – Tweed Heads by phoning 07 5587 9035, or email your questions to [email protected]
What are the Service Operating Hours? *
- Before School Care 6.30am – 9.00am
- After School Care 3.00pm – 6.30pm
* NSW Eastern Daylight Saving Time
You may also download our FAQ in PDF Format
Before School Care & After School Care
Please read through our FAQ below by clicking on the question of interest.
You may also download our FAQ in PDF Format
New Families
Existing Families
Frequently Asked Questions
What activities will be offered to the children at After School Care?
We aim to deliver a wide range of activities that will not only be educational but lots of fun. Programs will be based around the interest and suggestions of the children enrolled in our service. Example of activities: Kids Fit Classes, Cooking Classes, Art & Craft & Horticulture Classes.
Is there food/drink provided at Before School Care and After School Care?
Before School Care: Breakfast is supplied to children arriving before 7.30am. After School Care: Afternoon tea/light snack is supplied to all children at the service.
I’m not sure what my rebate is, and/or what it is going to cost me. What should I do?
Tabatinga OOSH is eligible to provide child care benefits (CCB) and Child Care Rebate (CCTR). To get an accurate figure on your out-of-pocket expense, please contact the Family Assistance Office (13 6150) to ensure you are registered for the childcare benefit and childcare rebate.
How do I enrol my child/ren?
Every family must complete an Enrolment Form containing details of each child seeking inclusion into our service. Paper Enrolment Forms are available from the Tabatinga Tweed Heads reception counter.
Once an Enrolment Form has been submitted, all new families will be contacted and asked to attend an orientation meeting prior to acceptance. At this meeting we will discuss any special requirements that may be necessary to ensure your child/ren can be fully included in our program. A new Enrolment Form must be completed for each child at the start of every new year of attendance.
What’s the difference between a permanent booking and a casual booking?
A permanent booking is where a child attends regular booked days in Before School Care, After School Care, or both, and has completed the enrolment process.
It is considered a permanent booking when the child is booked in on regular days for a minimum of 8 weeks per school term. A casual booking is where a child attends on an occasional or irregular basis, and has completed the enrolment process.
What are the Service Fees? *
Permanent
- Before School Care $13
- After School Care $23
Casual
- Before School Care $15
- After School Care $25
* Per child per session
I am separated from my partner, can we have separate accounts for my child?
Tabatinga management will work with you to find a solution to meet your needs. Each partner who has a separate financial responsibility for your child/ren will require their own account/enrolment.
It is also important to note that Tabatinga OOSH has strict requirements around signing children in and out of our service. Specifically, authorised adults are only permitted to leave with their child if safety, parental wishes, and custody requirements are adhered to.
What if my child has special requirements and/or requires medication?
If your child has a medical condition such as asthma or anaphylaxis you need to discuss this with the Nominated Supervisor/Responsible Person during your orientation meeting. We will work with you to complete a Medical Management Plan which will need to be signed off by your child’s doctor.
Our team will then create a Risk Minimisation Plan with you based on your child’s medical/special requirements that identifies and reduces risks to your child’s health when attending our service and allows maximum possible inclusion in our program.
Custody arrangements are in place, how can I ensure these are adhered to?
To ensure your child’s care is appropriately managed, we will require a copy of any applicable court orders, parenting orders or parenting plans. We will review the information and the documents will be attached to the child’s records.
All information is treated confidentially and with sensitivity. If there are any changes, we ask that you notify us promptly. Where a court order, parenting order or parenting plan has been provided, we will ensure all necessary Educators are aware the orders are in place.
If an attempt is made to breach orders, the parent/guardian with custody entitlements will be contacted immediately. The police may also be called.
How can I find out more information?
There are a number of downloadable information sheets available below.
Alternatively you can contact Tabatinga – Tweed Heads by phoning 0490 781 398, or email your questions to [email protected]
What are the Service Operating Hours? *
- Before School Care 6.30am – 9.00am
- After School Care 3.00pm – 6.30pm
* NSW Eastern Daylight Saving Time
Downloads & Offline Forms
If you would like to enrol or make a booking request offline we have made the required forms available for download below. Each form is in PDF format and can be returned to Tweed Heads Tabatinga by post, fax or in person.
Medical Forms
Click on any of the following to download the required PDF document.
Downloadable Forms
Click on any of the following to download the required PDF document.
- Printable Enrolment Form
- Request For Booking Form
- ‘Getting to Know Your Child’ Form
- Notification of Change of Details Form
Need More Information?
Please complete this form and a staff member will contact you to help with any questions you may have.